Kingsford Heights Utilities
Water, Sewer, Electric, and Waste Management Services
Utilities Overview
The Town of Kingsford Heights provides essential utility services to residents and businesses, including water, sewer, and electric services. Our Utilities Department is committed to delivering reliable, high-quality services while maintaining affordable rates for our community.
Utilities Department
Located at the Town Hall
504 Grayton Rd
Kingsford Heights, IN
(219) 393-3309
Hours: Monday-Friday, 8:00 AM - 4:30 PM
Interactive Utility Bill Breakdown
Learn what each section of your utility bill means
Understanding your utility bill can be confusing. Our interactive bill breakdown tool lets you click on different sections of an actual Kingsford Heights utility bill to get detailed explanations of charges, fees, and important information.
- Click on bill sections for explanations
- View both front and back of bill
- Understand all charges and fees
- Learn about payment options
Water Service
Water Service Information
The Town of Kingsford Heights operates its own water treatment and distribution system, providing clean, safe drinking water to residents and businesses.
Service Details:
- Water is sourced from local wells and treated at our water treatment facility
- Regular testing ensures water quality meets or exceeds all state and federal standards
- Annual water quality reports are available to all customers
- 24-hour emergency service available for water main breaks or other critical issues
Water Conservation Tips:
- Fix leaky faucets and toilets promptly
- Install water-efficient appliances and fixtures
- Water lawns and gardens during cooler parts of the day
- Collect rainwater for outdoor watering needs
Water Rates
| Usage | Rate |
|---|---|
| Minimum monthly charge | $18.00 |
| First 3,000 gallons | $5.50 per 1,000 gallons |
| Next 7,000 gallons | $4.75 per 1,000 gallons |
| Over 10,000 gallons | $4.00 per 1,000 gallons |
* Rates effective as of January 1, 2025. Subject to change based on Town Council approval.
Water Emergency?
For water emergencies during business hours, call:
(219) 393-3309
For after-hours water emergencies, call:
(219) 393-3028
Please note that routine service requests should be made during regular business hours.
Billing Information
Understanding Your Bill
Utility bills are issued monthly and include charges for water, sewer, and electric services. Bills are due on the 15th of each month, with a 10-day grace period.
Need help understanding your bill?
Use our interactive bill breakdown tool to click on different sections and learn what each charge means.
Payment Options:
- In person at Town Hall (504 Grayton Rd)
- By mail (check or money order)
- Drop box available 24/7 at Town Hall
- Online payment portal (coming soon)
Quick Bill Facts
- Due Date: 15th of each month
- Grace Period: 10 days
- Late Fee: $10 after 25th
- Disconnect: After 30 days
Questions about your bill?
Contact the Utilities Department:
(219) 393-3309
Mon-Fri, 8:00 AM - 4:30 PM
Sewer Service
Sewer Service Information
The Town of Kingsford Heights maintains and operates a municipal sewage system that collects and treats wastewater from homes and businesses within the town limits.
Sewer Service Features:
- Municipal wastewater collection system
- Modern treatment facilities
- Regular system maintenance and upgrades
- Environmental compliance monitoring
Service Details:
- The town operates its own wastewater treatment facility
- Regular maintenance and upgrades ensure efficient operation
- Service is available to all properties within town limits
- Compliance with all state and federal environmental regulations
System Maintenance Tips:
- Never flush non-biodegradable items or grease down drains
- Properly dispose of household chemicals and medications
- Report sewer backups or overflows immediately
- Maintain private sewer laterals from your home to the main line
Sewer Rates
| Service | Rate |
|---|---|
| Residential monthly base rate | $28.00 |
| Usage charge (based on water usage) | $5.00 per 1,000 gallons |
| Commercial base rate | $40.00 |
| Commercial usage charge | $6.00 per 1,000 gallons |
* Rates effective as of January 1, 2025. Subject to change based on Town Council approval.
Electric Service
Electric Service Information
Kingsford Heights partners with NIPSCO (Northern Indiana Public Service Company) to provide electric service to our residents and businesses. While the town does not directly operate electric utilities, we work closely with NIPSCO to ensure reliable service.
Service Details:
- Electric service provided by NIPSCO
- 24-hour outage reporting available
- Various payment options available
- Energy assistance programs for qualifying residents
To Report an Outage or Emergency:
Call NIPSCO Customer Service: 1-800-464-7726 (1-800-4-NIPSCO)
Or report online at www.nipsco.com
Energy Conservation Tips:
- Use LED light bulbs throughout your home
- Unplug electronics when not in use
- Use programmable thermostats to regulate temperature
- Improve insulation and seal air leaks
- Consider energy-efficient appliances when replacing old ones
NIPSCO Contact Information
Customer Service:
1-800-464-7726
Report an Outage:
1-800-464-7726
Website:
www.nipsco.com
Energy Assistance Programs
NIPSCO offers various assistance programs for qualifying customers:
- Low Income Home Energy Assistance Program (LIHEAP)
- NIPSCO CARE Program
- Payment arrangements
- Budget billing options
Waste Management & Recycling
Trash & Recycling Services
Waste management services in Kingsford Heights are provided through a contract with a private waste hauler. The town coordinates these services to ensure efficient and environmentally responsible waste disposal.
Trash Collection
- Collection Day: Wednesday
- Time: Place bins at curb by 6:00 AM
- Container: Town-provided trash bin
- Bulk item pickup available by appointment
Recycling Collection
- Collection Day: Wednesday (bi-weekly)
- Time: Place bins at curb by 6:00 AM
- Container: Blue recycling bin
- No sorting required - single-stream recycling
Special Waste Services
The town coordinates special collection events throughout the year:
- Spring Clean-Up Day: First Saturday in May
- Fall Clean-Up Day: First Saturday in October
- Hazardous Waste Collection: Coordinated with LaPorte County twice per year
- Electronics Recycling: Quarterly events at the Town Hall
Acceptable Recycling Materials:
- Paper (newspapers, magazines, office paper)
- Cardboard (flattened)
- Plastic containers (#1-#7)
- Glass bottles and jars
- Aluminum cans
- Steel and tin cans
- Paperboard (cereal boxes, etc.)
- Cartons (milk, juice, etc.)
Not Accepted in Recycling
The following items should NOT be placed in recycling bins:
- Plastic bags or film plastic
- Styrofoam
- Food waste
- Electronics
- Hazardous waste
- Batteries
- Light bulbs
- Yard waste
Service Rates
Monthly Waste Collection Fee: $18.50
This fee is included on your monthly utility bill and covers:
- Weekly trash collection
- Bi-weekly recycling collection
- Access to special collection events
* Rate effective as of January 1, 2025. Subject to change based on Town Council approval.
Contact Information
For questions about waste services:
Town Hall: (219) 393-3309
To report a missed collection:
Call within 24 hours of scheduled pickup
Superior Waste Services: (219) 555-1234
Utility Bill Payment
New! Interactive Bill Breakdown
Understand Every Part of Your Utility Bill
Click on any section of a sample utility bill to learn what each charge means, how it's calculated, and tips for managing your costs. Explore both the front and back of your bill with our interactive guide.
- Clickable bill sections
- Detailed explanations
- Rate structure info
- Conservation tips
Payment Options
Kingsford Heights offers several convenient options for paying your utility bills:
In Person
Pay at Town Hall during regular business hours.
504 Grayton Rd
Monday-Friday, 8:00 AM - 4:30 PM
By Mail
Send check or money order to:
Town of Kingsford Heights
504 Grayton Rd
Kingsford Heights, IN 46346
Online Payment
Pay online through our secure payment portal.
Credit/debit cards accepted.
Convenience fee applies.
Automatic Payment
Set up automatic bank draft for hassle-free payments.
Form available at Town Hall or online.
Important Billing Information
- Billing Cycle: Bills are issued on the 1st of each month
- Due Date: Payment is due by the 15th of each month
- Late Fee: 10% penalty applied to payments received after the due date
- Disconnection: Services may be disconnected if payment is not received within 30 days of the due date
- Reconnection Fee: $50.00 fee to restore service after disconnection
If you are experiencing financial hardship, please contact the Utilities Department at (219) 393-3309 to discuss payment arrangements.